Not at all. Enquiries in store are always welcome and you can pop your bike in for us assess it for a service at any time. You only need to book for the actual service which tends to be 4-5 weeks in advance in Summer and 2-3 weeks in Autumn/Winter.

Yes we fix punctures! Or more specifically we replace the tube for you. There’s no need to book in for this service just drop the wheel or bike in and we’ll turn it around as soon as possible. Tubeless setups take a bit longer so you would need to leave the wheel with us for a hour or so depending on how busy we are.

No problem we can help with it all :)

Yes, we service bikes and are always pretty busy in the workshop so booking in advance is essential. As a guide we are usually about 4-5 weeks in advance in the Summer and 2-3 weeks in the winter. We reserve a little time for emergency repairs so a broken gear cable, puncture or something safety related we’ll make time for.

Yes we build wheels, lots of wheels, everyone who works at Cadence can build wheels and the chaps in the workshop generally charge £60-£80 plus spokes for this service. We can supply pretty much any brand of rim and hub and use either Sapim or DT spokes.

Yes we offer a student, NHS and club discount of 10% off most but not all parts and accessories.

Yes we accept vouchers from Cyclescheme, Green Commute Initiative, Bike2Work and Cycle Solutions. We also accept vouchers from Cycle2Work which is Halfords owned and we add a 5% surcharge due to their commission rates being so high.

Currently we only accept Cyclescheme vouchers from multiple providers.

Absolutely we can! We build lots of custom bicycles from scratch but are just as happy customising an existing bike.

Lots, however its best to give us a call and we can discuss what you're looking for.